How to Fix Steelseries Engine 3 not detecting Headset

If your Steelseries Engine 3 not detecting headset, first try to check the headset cord. If it’s ok, try another headset or a different port. SteelSeries Engine 3 does not detect headsets with the default drivers installed, this issue can be fixed by installing the latest drivers provided by SteelSeries directly.

The SteelSeries Engine 3 is a popular gaming software used for the customization of the SteelSeries gaming accessories. The Engine can be used to personalize the RGB lighting and the setting of the buttons of the desired gaming headset. The SteelSeries Engine 3 is used to control the Prism RGB lighting, the headphone’s microphone, and the overall sound quality.

Several problems can arise when you are using the SteelSeries Engine. One of the most common issues is that the SteelSeries Engine 3 is not detecting the headset. There are different reasons why this problem occurs. Here is a detailed guide on how to fix the SteelSeries engine not detecting headset.

How to Fix Steelseries Engine 3 not detecting Headset

What is SteelSeries Engine software?

SteelSeries Engine is a powerful, user-friendly software application that offers gamers a unified place to manage their SteelSeries hardware and software settings. It gives you the ability to fully customize your SteelSeries devices and provides easy access to driver and firmware updates.

SteelSeries Engine 3 is a software designed by SteelSeries for gamers, which allows users to customize their headset by adjusting the settings, including sound and LED lighting effects. When users connect their headset to the computer, the software will automatically open and detect the headset, but sometimes it may fail to detect the headset.

If you have a SteelSeries headset, you’ll need to install the SteelSeries Engine software. SteelSeries Engine is a piece of software that allows you to customize your headset, manage audio settings, and even control your headset through a mobile app if you have one. However, it’s not the easiest piece of software to install.

If you’re having trouble installing or running the software, here are a few things to try.

What is the SteelSeries Engine 3 Not Detecting Headset issue?

If you have a SteelSeries headset and use SteelSeries Engine 3 software to manage your headset, you may encounter this issue when trying to connect your headset to your computer: “This device cannot be detected”. 

This problem is largely caused by the driver problem, but it can also be caused by the headset not working properly. The issue is that your SteelSeries headset does not appear in the SteelSeries Engine 3 software when you first plug it in. This is a problem because you can’t update the headset without SteelSeries Engine 3 software.

This is a very common issue with people having problems with the SteelSeries Engine 3 software. I have already fixed this issue several times and am going to share the solution here.

There are different methods to fix this issue. The first and the easiest method is to restart the PC and restart the SteelSeries Engine 3. Make sure that the headset is connected to the PC before you restart the application. If the issue persists, reconnect the headset to the PC and check for any updates for the device.

If the application is not detecting the headset and the headset is connected to the PC, then you need to clear the cache and the data of the application and restart it.

How to fix SteelSeries Engine 3 Not Detecting Headset?

SteelSeries Engine 3 is software that allows you to customize your gaming devices like mouse, keyboard, and headset. The software allows you to set up different profiles to meet your gaming needs. But sometimes the SteelSeries engine 3 not detecting headset issue might pop up. And if you are facing any issue you should know how to fix it. 

How to fix SteelSeries Engine 3 Not Detecting Headset?

1. Antivirus Software

SteelSeries Engine 3 is the software for SteelSeries products, it’s used to customize the performance of your SteelSeries products, including the headset, mouse, keyboard, and mousepad. It’s a good idea to reset the headset if you’ve been experiencing issues with the microphone not working.

The steel series engine 3 not detecting headset issue is probably caused by the antivirus software, and outdated or damaged driver, or a broken USB port. So you will have to uninstall the antivirus software, update the driver and check the USB port if it’s broken.

2. Reinstall SSE

When you are facing the problem with your headset not getting detected by SteelSeries Engine, then this solution is for you. While using any SteelSeries device, you may find that it is not getting detected on your computer or laptop. This might happen due to many reasons, but most of the time the reason is that you have not installed the software properly and it has not been able to install properly. To fix this issue, you need to reinstall the software on your computer.

The most common problem of SSE is that it cannot detect the headset. To fix this issue, you need to reinstall the SteelSeries Engine software on your computer. It is possible that the SSE software or drivers that may be outdated or corrupt. This can result in the software not working as intended. Therefore, you need to uninstall it completely and then reinstall it again.

3. Remove drivers

If you are facing the issue that SteelSeries engine 3 not detecting headset, the first thing you want to do is remove all the drivers that are installed. To do this, click on the Windows Icon, and then click on “Control Panel”. In the Control Panel, click Programs, then click Programs and Features.

In Programs and Features, click on SteelSeries Engine 3 in the program list, and then click Uninstall. Once the SteelSeries Engine 3 has been uninstalled, uninstall everything else that you can find that has to do with SteelSeries or their programs.

How to fix SteelSeries Engine 3 Not Detecting Headset?

4. Reset Speakers

If the SteelSeries Engine 3 software is not detecting your headset, do the following: − Close down the SteelSeries Engine 3 software. − Right-click on the speakers’ icon in the taskbar and select the playback devices tab. − Right-click on the entry for the speakers you are using, usually called “Speakers”, and select “Disable”. − Wait a few seconds right-click on the entry again and select “Enable”. − Open up the SteelSeries Engine 3 software and see if it detects your headset. − If you are using a virtual surround sound application, disable this before trying again.


Fixing the SteelSeries Engine 3 software can be a confusing process, especially when your headset isn’t showing up and you’re not sure what to do. We hope this article has helped you out, and if you need further assistance please don’t hesitate to get in touch with us anytime. Thank you for reading and we hope this information was able to help you get your headset working again!

Frequently Asked Questions (Faqs)

How do I connect my SteelSeries headset to Engine 3?

SteelSeries Engine 3 is a software developed by SteelSeries to be able to customize your gaming gears. This software also allows you to configure, manage your audio and video. To connect your headset, you will need to plug it into your computer. Once you have done this, you will need to go to your Windows Control Panel. In the Control Panel, you will have to click “Sound” and then click on the “Sound’s Playback” tab. Do this and then you will need to select “Configure”.

This will open up the sound options and you will need to click “Properties” on the bottom left corner of the window. This will open up a new window and this time you will need to click “Advanced”. Once you have done this, you will need to click the tab in the upper right corner of the window that says “Drivers”. Once you have done this, you will need to click the “Update driver” button and then choose to “Search automatically for updated driver software”.

How do I make Arctis 3 discoverable?

You can get your Arctis 3 discoverable using Bluetooth. First, go to your speaker settings and go to Bluetooth. Turn on Bluetooth, and turn on discoverable mode. Now go to your phone settings and tap on Bluetooth. Your speaker should show as a visible device – select it and connect.

Why are my Arctis 3 not working?

Your Arctis 3 probably won’t work if the firmware is the wrong version for your computer. To find your firmware version, plug your headset into your computer and select the headset from the sound settings. In the window that pops up, look at the “Drivers” tab and look for the “Software Version”.

Your firmware version will be listed under this. Click on this and it will open the driver settings for your headset. On the main tab (which should be selected by default), click on “Software version”. You should see a version number there. You will need to contact SteelSeries if your firmware version is not or If you have updated firmware and still have problems, your headset is likely broken.

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