Why bluetooth Audio Devices are not supported by the PS4

Sony released its latest console, the PlayStation 4 in November last year. It is a powerful system, and it comes with a lot of features, including a Blu-ray drive, a powerful graphics processor, and a large hard drive.

Bluetooth audio devices are not supported by the PS4. However, there are a few ways to work around the problem. I’ve got the same problem, and I was also searching for a solution. In this article, I will tell you a few methods using which you can connect your Bluetooth Audio devices to your PS4 consoles.

why Bluetooth Audio Devices are not supported by the PS4

Why Bluetooth audio devices are not supported by ps4?

The new PS4 does not support A2DP (Advanced Audio Distribution Profile). This means that the new PS4 cannot connect to Bluetooth audio devices.

When the ADP drivers are absent, you can’t connect your Bluetooth audio devices with your PS4 console.

The reason why Sony does not support A2DP on its PS4 is because of poor user experience. Using Bluetooth devices the user is facing lag, which affects the user experience negatively.

The A2DP was not supported on any previous PlayStation consoles. Therefore, it is not surprising that the A2DP was not supported on the PS4 and above consoles. Also, check out Bluetooth on a plane.

Common Bluetooth Headphone Problems

No Audio

We’ve all encountered this issue at some point, and it’s likely that the first thought that came to mind was to throw away the headphones. Before buying a new pair of headphones, check to see if your audio source is turned on if you’re having the same problem recently.

If your headphones have volume control, make sure they are turned on.

Bad Sound Quality

Sound quality is one of the most important factors when you’re listening to music or watching movies, and it’s also a big part of the quality of a phone call.

If you want to have a great phone call, you need to have good sound quality. When you listen to music, you want it to be clear and sound crisp. Poor sound quality is evident when you hear distorted audio, buzzing, or crackling noises.

Problems with connection

When you have a Bluetooth headset problem, check the device’s Bluetooth settings. Here are a few tips on how to resolve a Bluetooth headset problem. The first step is to ensure that the Bluetooth is turned on and the headphones are connected.

Another common reason for a Bluetooth headset communication problem is a low battery level. A low battery level may also cause this problem. Although Earphones do not require charging.

Static Noise

If you are experiencing intermittent static interference, unplug your headphones for 20-30 seconds, then reconnect and re-pair them.

How to fix Bluetooth audio devices are not supported by the ps4

If your device is compatible with PS4, you can easily connect to PS4 without any hassle. If you want to know if your Bluetooth headset is supported for PS4, check the guide that comes with your Bluetooth headset. Using the following methods, you can connect your Bluetooth device to PS4 if it is supported.

The first thing you need to do is turn on the pairing mode of your Bluetooth headphones. Then, open the settings page of the ps4.

The device options will show up when you open the settings page, and you need to select them.

Open the device page and select Bluetooth device.

Find the name of your Bluetooth headphones on the list and you need to select it.

Your Bluetooth headphones will easily connect to the PS4 and you can enjoy the audio of your game.

If you cannot connect your Bluetooth device to PS4 using this method, you can show two messages that the Bluetooth device is not connected.

Solution 1 – Use Compatible Bluetooth Devices

If your Bluetooth device supports  PS4, you can pair it by directly configuring the settings.

The headset package will show you if your device is supported by PS4. If it isn’t, it will give you some recommendations for headsets that are supported by the console.

Bluetooth controller compatible with PS4
Bluetooth controller compatible with PS4

You can perform these steps to get the headset to connect to your PS4. 

  • Turn on the Bluetooth audio device and press the button to start pairing.
  • Click Settings. You will see the list of paired devices. Find your device by name and select Connect.
  • Connect the headset you want to connect to the PS4.
  • You can see if your Bluetooth headset is working if it can connect to your device.

If you get an error message similar to the one below, it may be caused by a firewall, network settings, proxy settings, or something else. Try the other solutions given in this post.

  • “Bluetooth is not working on your phone”
  • “Bluetooth devices are not supported by the PS4”

Solution 2 – Use an audio cable having an inbuilt microphone

Sony has decided to stop supporting most Bluetooth audio devices for PS4, so you may need a third-party tool in order to use your Bluetooth headset with PS4.

You’ll need a headphone jack to connect your device to your Bluetooth headset. Most of the Bluetooth headsets come with this cable already integrated.

An audio cable having an inbuilt microphone
An audio cable having an inbuilt microphone
  • Connect the Bluetooth headset to the PS4 controller using an audio cable and headset’s mic, and then plug them into the controller.
  • Turn the headset on.
  • Click on Settings and select Devices and then Bluetooth Devices
  • Connect the headset by selecting its name.
  • After clicking the Devices tab, click Audio Devices.
  • Now Click Headset Connected to the Controller.
  • You now need to click on the Volume controller and change its setting to either louder or medium.
  • Click on the Output to Headphones.
  • And choose All Audio.
  • Check if your headset is working when you play games. If it’s not, try restarting your computer and see if the problem goes away.

Solution 3 – Use any USB adapter

You can connect the Bluetooth headset to the PS4 when using the USB adapter. Some users have said this solution worked for them. Try it and see if it works for you. Consider buying a USB adapter if you don’t have one.

Use any USB adapter
USB Adapter

Read and follow the steps.

  • Plug your USB Adapter into the USB Slot of the PS4.
  • Turn on the Bluetooth headset.
  • Go to the PS4’s Settings page.
  • Click Devices and Select the Audio Output tab and then the Default Output Settings.
  • You should click on the Output device you wish to use.
  • Click on the USB Headset.
  • Select Volume Control. Turn it up as loud as possible.
  • Click on Output to headphones and choose all audio.
  • Check your headset when you’re playing a game.

Solution 4 – Use a Dongle

In this method, you will need a dongle, which is a device that allows you to receive the wireless Bluetooth signals, and a wireless microphone, which is used to transmit the audio over the air.

This is a must-have for the PS4. It’s a great way to record gameplay and make it look better.

Use a Dongle
  • Plug the wireless mic into the PS4 controller.
  • Plug the Bluetooth dongle into the USB Slot of the PS4.
  • To turn it on, press the button on the dongle.
  • Turn the Bluetooth headset on. This will take about a minute or two for them to connect.
  • Now click on the PS4 Settings.
  • Click on devices and then on Audio devices.
  • Now click on the input devices.
  • Choose Your Headset connected to Controller.
  • Now click on output devices.
  • And now click USB headset.
  • Click on Volume Control to control the volume either louder or medium.
  • Click Output to headphones. And click All audio.
  • Check your headset when you’re playing games. It could be that it’s not working.

You should always use the latest drivers for your graphic card. The easiest and fastest way to update your graphic drivers is by using a driver update tool like DriverDownloader.

Your computer updates automatically with a single click of a button. Updated drivers improve your PC’s performance and help you avoid certain issues and errors.

DriverDownloader is a useful tool that can help you to install drivers, software, and games.

Why Sony stops supporting Bluetooth devices for PS4?

Sony stops supporting Bluetooth devices for PS4 because they don’t have an official adapter that can provide users with the ability to connect their Bluetooth headsets or speakers to their PS4. To work with your Bluetooth devices, you should try these tips:

Way 1: Use a third-party app such as Aptoide or Google Play Store for Android devices to change the settings of your Bluetooth devices.

Way 2: Connect the Bluetooth headset wired to the controller

Way 3: Using a Dongle.

Can You Use Bluetooth Headphones on PS4?

If you have a pair of headphones that have a lightning connector or a headphone jack, then you can connect them to a PS4 using a third-party app like the Sony Bluetooth adapter.

How to connect Bluetooth headphones to ps4?

Open the Settings app. Find the Devices panel. Tap the Bluetooth icon at the bottom of the list. Select your headset, then tap the blue On/Off button. Your headset will appear as an audio source in the Devices list, and you’ll be able to control your volume, turn on the microphone, and choose the input.

How Do You Pair Bluetooth Audio Devices To Ps4?

After installing the latest update, go to the system settings app and choose Bluetooth devices. It should be listed under the connection settings. Then select the ps4 controller that you want to use with the headphones. Then pair them by pressing the start button on the controller and it will prompt you for your Passcode to connect the two devices together. For more answers click here.


The article is written to give you a quick overview of the different ways you can use your Bluetooth audio devices on your PS4. There is no official solution from Sony to connect your Bluetooth audio devices to the PS4. However, there are a few options you can use to connect them. Now, if you are a gamer you must have been using many gamer headphones.

The most common ones are HD audio sony and some other brands. But if you are using Bluetooth headphones then you might have noticed that it is not working on ps4. The cause is that the ps4 does not support Bluetooth. So now you will get a clear idea of how to fix this problem.

Frequently Asked Questions (FAQs)

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